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Campground Reviews

Apr 01, 2024
Nice place.

CAMPGROUND RESPONSE / COMMENTS:

thank you please visit again. KOA staff
Apr 01, 2024
Every staff member we interacted with was extremely friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much please visit again
Mar 31, 2024
Mar 30, 2024
This is a quaint campground. We enjoyed our stay but it was very muddy because of lots of rain. The sites have small pads so it gets a little messy. Since we were here before they open the pool we had no other amenities that we use. We would visit again if in the area.

CAMPGROUND RESPONSE / COMMENTS:

We would love to host you during the summer with pool and all. please visit again. thank you
Mar 30, 2024
Very nice people and accomodating for my quick adventure. Late check in meant I was able to see the Benbow Historic Inn which was a bonus! Thank you

CAMPGROUND RESPONSE / COMMENTS:

Please visit us again, KOA staff
Mar 24, 2024
Great cabin, but very disappointed in the parking accommodations. We called ahead to see if we could park our truck with flatbed trailer in a pull through for the night. We were told they could not give us one without charging for it. When we got in at 9pm the parking was quite a ways from our cabin. We had to walk past many empty pull through sites. We will not stay here again.

CAMPGROUND RESPONSE / COMMENTS:

We have a small parking lot next to our cabins as well as a spot for a single vehicle at each cabin. As discussed, overflow/golf parking is available at the entrance of our park. Using RV sites as parking can cause conflict as sites are predetermined and we had many late check ins such as yourself.
Mar 23, 2024
We had a great time!

CAMPGROUND RESPONSE / COMMENTS:

We love hearing your had a great time. please come again.
Mar 19, 2024
Mar 19, 2024
Very helpful and pleasant staff! Well equiped cabins and clean grounds. Will definitely return!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to your return visit thank you
Mar 18, 2024
Mar 18, 2024
The place was much cleaner and the lawns were mowed. Really was a great improvement from last year. The staff was great and very friendly. Yes we will be going more this year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your kind feedback! We appreciate knowing that our efforts in refreshing the park are noticed by many of our lovely guests! We look forward to all your future stays!
Mar 18, 2024
Broken water line

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we did have a main burst in the back of our park right after our store opened, luckily everything was fixed and up and running around 1pm that day. We're sorry you had to experience such an inconvenience on the day you were checking out and we look forward to your return.
Mar 17, 2024
Nice park well kept and nice staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words, KOA staff
Mar 15, 2024
We are 53 feet toatal. Going on grass cannot happen in the sites at this time of year. We were placed in site 72. As I approached could see trailers before had created a mud puddle. Had to drive through it putting the truck and trailer in mud. I washed it all off. Could not walk around site as mud and water at back of trailer. I mentioned at front, was told they had lots of rain, no sorry. picture

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had poor experience at our park. Unfortunately during this time of year we do get a lot of rain and mud, but our staff is always more than willing to help get you a site that's more accommodating for your needs. We also ask that you don't park on the grass during any time of year.
Mar 13, 2024
The Employees are super AMAZING !!!!! The RV park is clean and fun for the family:) Remember to go over to the Hotel for cocktails and food. My wife and I have been going there since 1976 on our Honeymoon . It's a Great place in the summer for the kids with the pool , Jacuzzi , playground and summer swimming holes on the river. Bob and Linda Fitzgerald

CAMPGROUND RESPONSE / COMMENTS:

Salsa Bob, you are always such a joy to have here at Benbow KOA. Between your love for our business and your never ending kindness to our staff, we are happy to host you each and every year!
Mar 13, 2024
Very clean and well-organized campground. I would stay again.

CAMPGROUND RESPONSE / COMMENTS:

We would love to welcome you back to our park anytime, thank you
Mar 04, 2024
Very nice office staff. However the sites were narrow and we were placed in a very muddy site when drier sites were empty. To top it off we had our rv broken into and things were stolen during the night.

CAMPGROUND RESPONSE / COMMENTS:

As per our phone conversation, we truly abhor theft and would like to make it up to you in you future travels, KOA Management
Mar 03, 2024
This was a typical KOA based on our experience staying in other KOA’s across the country. The bathrooms were clean, all the hookups worked, the lobby was nice and the staff were friendly. The only gripe I have, is that the spaces and roads to the spaces were not paved enough to allow easy in/out access. We ended up dragging our toad through the mud to get lined up properly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We hope your travels have you back with us soon!
Feb 28, 2024
Just spent one night, but it was great.

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you again for a longer stay, many thanks
Feb 25, 2024
Feb 25, 2024
The staff were very nice and helpful. The whole grounds were beautiful and kept very nice and clean. We rented a cabin which was run down, next to a permanent RV with lots of clutter and the floor flooded with water in the middle of the night.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had an unpleasant experience at our park. Our staff was unable to detect signs of water in your unit but we are very interested in solving this and preventing it from happening again. Please feel to reach out to us so we can remedy this.
Feb 20, 2024
Beautiful place, well maintained. Stayed in a cabin, clean and well stocked, however, needed a floor mat near the door and extra blanket in the back room. The heater works well, but too loud and hot for the people in the loft at night. That being said, we are already planning a summer trip to enjoy the river, pool and water splash area.

CAMPGROUND RESPONSE / COMMENTS:

We will be excited to have you back for our summertime activities. See you soon!
Feb 16, 2024
Feb 16, 2024
Feb 13, 2024
Very nice, clean cabin by the river. Comfortable and convenient. Peaceful to sit on the back porch and listen to the river below. Just a few steps down to the river bank.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are blessed with our surroundings here. We hope to see you again!
Feb 10, 2024
Great staff, lovely property, amazing area to visit, hike, and fish... What more can I say??

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your kind words, we hope to see you again soon!
Feb 04, 2024
Super clean, well-stocked cabins, and lots of them! Wonderful staff. Beautiful location near redwoods. Adjacent historic Benbow Inn a nice place for dinner or a drink.

CAMPGROUND RESPONSE / COMMENTS:

From the KOA staff, thank you for your kind words and please come on back.
Jan 30, 2024
I think for the winter season, the value was not good. Price in general was too high for the state of the cabin. Towels were thread bare and no sugar or creamer for the coffee. A heavier winter blanket or an extra blanket for the winter would have been nice. Staff at front desk was very nice and professional.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry if your experience wasn't comfortable. We would like to make it up to you on another visit, thank you
Jan 28, 2024
We stayed at the cabins that are right on the river and I would highly recommend this location as you can sit on your back porch and watch the river. There is a cute little front porch too. I stayed in two different cabins, one slept 4 people and one slept 2 people. I prefer the cabin that sleeps two. Kitchen was stocked with cookware but you may want to bring your own. The winter discount is $125

CAMPGROUND RESPONSE / COMMENTS:

We're so glad to hear that you enjoyed your stay! All of our deluxe cabins that you've stayed in sleep 4 or 6 people, only our triplexes are limited to 2 people per unit. Winter promo ends on February 12th so get that deal before it's too late and we can't wait to see you for future stays!
Jan 28, 2024
One of the best KOAs. Friendly staff. Most helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you and please visit again, KOA staff
Jan 23, 2024
Very nice campground and surroundings. Staff was super helpful

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your kind words and please come again.
Jan 20, 2024
Jan 20, 2024
Unhelpful woman at check-in rang us up as non-members despite being told we are members. She insisted on our membership number, which we didn’t have and couldn’t find without cell coverage. Signed in at 3 other KOA’s in the last month using only our name. Finally got logged in and found our number, and she had it on her screen the whole time! Very disappointing and unfriendly!

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you had a poor experience checking in. Upon looking into the issue we have found that it was a communication error. Our front desk was told to use a nickname while your rewards is associated with your full name. Our system is very sensitive to those differences, we hope to see you again.
Jan 16, 2024
Great facilities and super friendly staff! Just off the freeway so easy to maneuver the trailer and rest for the night. Only downside is no ATM on site, so if you need to do laundry you need to drive 3 miles to the closest ATM and then come back to the campground for change.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the KOA, and we do apologize the inconvenience with the laundry change. please come stay again!
Jan 16, 2024
Love this place. Very clean and accommodating. Large pull through for our class A and jeep. A lot of sights to see in the area. Dog friendly is a big plus for us. We will definitely be back. Very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing the Benbow KOA, we are glad you enjoyed the area and your stay here. We would love to have you back!
Jan 12, 2024
Off season, so plenty of space. Check in in fast and friendly. Assigned spot was too wet (it'd the off season -rain) - move to a new spot was fast and easy. Price was good.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having you in the park and please come again!
Jan 05, 2024
We were traveling up to Newport, Oregon and used this KOA for an overnighter on our way up and back. We found it to be clean, quiet and the staff was super friendly. We will definitely be back and we'll stay longer. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and we will certainly look forward to your next visit, KOA Staff!
Dec 23, 2023
Nice spot, quiet and very clean…� Good meal at the Benbow Inn…�

CAMPGROUND RESPONSE / COMMENTS:

Very glad you had the chance to dine at the Inn, the food is pretty fabulous! Thank you for staying with us.
Dec 21, 2023
Dec 15, 2023
Quick overnight stop, nice laundry facilities, showers were clean but a little chilly.
Dec 15, 2023
Repair guy was excellent. Otherwise, it was very very pricey for services.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the shout out to our repair guy Scotti, and hope you'll join us once again.
Dec 13, 2023
Dec 11, 2023
Dec 11, 2023
Family lives up the street so, very convenient. Cabin is old and a bit beaten but, we don’t care. It’s clean and has all we need to be comfortable. We’ll be back. Love it in the summer when the pool and hot tub are available for use.

CAMPGROUND RESPONSE / COMMENTS:

Also our favorite time of year! We will see you then. Happy Holidays
Dec 11, 2023
Staff are responsive and friendly. Just a short walk over to the Benbow Inn for Tea and Scones or a lovely dinner. Love this place!

CAMPGROUND RESPONSE / COMMENTS:

Many thanks! Look forward to your next visit!
Dec 05, 2023
I’ve stayed at this KOA many times. Friendly and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU FOR THE KIND WORDS. WE LOOK FORWARD TO YOUR NEXT STAY
Dec 03, 2023
It was a lovely stay. Sites were spacious and the park was quiet, but we were there midweek In November. Very helpful staff.
Dec 03, 2023
Dec 02, 2023
Facilities were very nice, but unfortunately the lady at the office had very negative attitudes which made our stay uncomfortable.

CAMPGROUND RESPONSE / COMMENTS:

WE ARE SORRY YOU HAD THAT EXPIERIENCE. WE ALWAYS TRY TO MAINTAIN A PROFFESSIONAL AND WELCOMING ENVIRIONMENT. WE APPRECIATE YOUR PATRONAGE.
Dec 01, 2023
The staff is so friendly. Shout out to Chloe!!!!!
May 14, 2024
I love staying here it's easy to get a room and a nice little quiet place to sleep. Hot tub and snacks closes at 6pm but still one of the best places to stay in Garberville
- Jt Richard on Google
Apr 28, 2024
Great spot. Nice facilities, great staff and fun golf course. This place has everything a family could want for a little getaway. The golf course is fun. A bit challenging but fun for all ages. Looking forward to visiting again.
- Chandler on Google
Apr 08, 2024
We stayed at the Benbow KOA for spring break 2024. The staff is super helpful and friendly. Check-in was a breeze. Since it was Easter weekend, the campground staff hosted an egg hunt for the kids with an appearance from the Easter Bunny. It was pretty awesome! We stayed in a FHU “comfort” patio site 52, with relatives staying in Tent Site T1, right across the road from our site. The RV site required minimal leveling and all hookups were well maintained. The site included patio furniture and a fire pit. The patio was nice since the grass was muddy from all the winter rain. The showers and bathrooms appeared clean and maintained. The hot tub was open, but it was too early in the season for the pool and splash pad. The laundry room was large and had newer machines. The gift shop had all the essentials for RVers and guests. There is also 2 arcade games, a Star Wars pinball machine and pool table in the lounge area of the front office. They have a small library of books and board games, dice and dominoes to use. The dog park area is on the smaller side, but there are some great pet walk areas around the resort. There is also a small 9 hole golf course next to the KOA. The WiFi was good and able to stream. The cable was not so good due to limited channels and fuzz (could have been my fault). The historic Benbow Inn across the way was a nice surprise with good food options, a full bar and traditional afternoon tea. It's a short walk on a nice path or you can drive there. We were within a few freeway exits of the Avenue of the Giants and a lot of other famous trees and redwood groves in the area. One exit away, in Garberville, there is a supermarket called Ray's Food Place and an awesome Mexican restaurant called El Cora Restaurant. There are fuel options in Garberville as well. I would definitely recommend Benbow KOA to others.
- MarkH199 on Trip Advisor