Campground Reviews

Sep 06, 2023
The campground was fantastic. Plenty to do, gorgeous views. My only complaint was for our site, the hookups were not in a great spot. We had a pull-through, but the hookups were too far forward to where I had to block the road while setting up and leaving, then park behind. Also, I had to dig down a bit to get to it. Nothing major, so still 5 stars and would definitely come back!
Sep 06, 2023
I have been staying at KOA's since 2010. I always know what to expect when staying at any of them....clean, friendly and all the amenities I need. The staff has always been there to help with whatever I need. This last time at the Cape Charles KOA had everything I wanted and so many things for my 2 granddaughters to do. It was a great stay at the KOA!
Sep 06, 2023
The staff was very helpful and responsive. The campgrounds were immaculate. We had a great time.
Sep 06, 2023
Unfortunately Labor Day Sunday was the craziest we’ve ever seen. Besides all the campers there’s 100 boats and visitors packing the beach and Sunset Beach grill. Monday was wonderful once the crowds thinned out.
Sep 05, 2023
Sep 05, 2023
stayed in a "deluxe" cabin. The cabin smelled like damp mold,had to spray everything down with lysol. no sink drying rack, bed side lamp, or comforter. the air unit in the bunk bedroom did not have cool or cold air,it also had black "stuff" in the vents. dog bags were not filled by the beach path the entire stay. pool was green up until 8/31 for the holiday crowd.staff. staff not competent n lazy.
Sep 05, 2023
This is one of our very favorite campgrounds that we visit every year… the only issue we have is that they don’t sell bags of ice and the machines they have either don’t work or don’t give you the right amount of ice… This is soooonot a deal breaker but in this heat it would be nice to not have to leave the campground just to run up the road to get ice…
Sep 05, 2023
Our stay was terrific! The cabin was great- nice shower and rooms. Loved the screened in porch and the fire pit area with Adirondack chairs. Staff was helpful. Amazing view!
Sep 05, 2023
The cabin was not up to par. We paid more for closer access to pool the the cabin was below average. My daughter was in a less expensive cabin but was above average in condition. I dont feel $70. Was warranted based on condition of cabin and lot. Highly disappointed. My first experience cAmping.
Sep 05, 2023
I enjoyed my time. Cabins could be a little cleaner and the kids on golf carts could slow down but other than that I had a good time! Bar staff was very nice!
Sep 05, 2023
Sep 05, 2023
Sep 05, 2023
Had a very nice stay. My only suggestion eod be to ask staff to clean the bathrooms/showers just a little more often. Sunday evening and Monday morning they were pretty bad shape.
Sep 05, 2023
Es un lugar hermoso para la familia,todo el personal es muy amable.
Sep 05, 2023
Nice facility. Very clean. Enjoyable amenities. Party atmosphere but surprisingly quiet during quiet hours. Just too crowded for us
Sep 05, 2023
Had a blast The cabin was really nice Already planning another trip
Sep 05, 2023
We had lots of fun at the beach, doing the recreational activities with the kids, and camping at our spot.
Sep 05, 2023
We reserved 2 RV sites and one cabin for a family vacation. The RV sites were nice but the cabin was not very clean. The floor was so dirty that our feet got black just from walking on it. The cabin also had ants. The description of the cabin said that linens were provided so none were packed. Several of the pillows did not have pillow cases on them. There were young kids driving golf carts.
Sep 05, 2023
Nice camp ground just it seems to be a party atmosphere. Campers all around you blasting there music F this, and F that. Then there's the golf cart parade flying around the park every night full of Partiers with their radios blasting, this is well and good if you're a partier. The park itself is very nice and the beach is extremely nice. The workers and staff were great, very ontop of things. �
Sep 05, 2023
Overall great stay. The live music, food options, and pool provided a memorable experience. There are discrepancies on the hours the welcome center/store are open.
Sep 05, 2023
awesome! great customer service from arrival to the moment we left! thank you!
Sep 04, 2023
Great stay and staff.!!! Arrival assistance with parking the rig the best after a long journey. Beautiful spot!! Restrooms clean especially considering all sand and traffic. No beach rentals due to lack of staff was our only negative. Lack of staff seems to be an issue everywhere. With a little love it could be even more incredible. But don't listen to the naysayers this KOA is great! Will return!
Sep 04, 2023
Excellent campgrounds, very very clean and excellent customer service
Sep 04, 2023
Sep 03, 2023
Beautiful clean place! Staff made it enjoyable as well!!!
Sep 02, 2023
Great location, it is right on the beach! Our truck broke down and one of the staff members took us to the auto shop to pick up the part to fix the truck, very accommodating! We will definitely return!
Sep 02, 2023
Staff is very friendly. Great location. Liked the new cabins and site patios. Stayed at site 701, flooded during heavy rain need fill dirt. Beach maintenance needs to be a priority, lots of trash, broken beach equipment, food, dog poop everywhere. Under age kids racing around in golf carts. Exit barrier pole was broken. Security seemed very lacks then previous years. Overall decent KOA experience
Sep 01, 2023
I wish I had written down everyone’s names that made our stay great! We are already planning our next stay at Cape Charles. Our glamping tent was clean and spacious, bathrooms were clean. It was amazing to have two pools and playgrounds. The bay was perfect for kids. Amazingly friendly staff EVERYWHERE! Also nice to run into a pittsburgh native :) wish we could keep this place a secret!
Sep 01, 2023
Très bien organisé, il y a de tout jeux pour enfants, plage et piscine super!
Sep 01, 2023
Main pool on 8/29. Board hadn't had daily readings done since 8/27. Pool water wasn't pool and no choline smell. The area for ice cream and cabanas was closed. Next day pool was closed and sign said to use Hotel pool. Grass inside that fence area was over 5 inches tall and no umbrellas or lounge chairs. Pool deck disrepair. Amenities fee on top of site fee, not worth. Will not recommend.
Aug 31, 2023
I got charged $25 extra for site l already reserved. Answer is guaranteed reservation fee. That’s another way to ripped customers off. They need treatment on sites because so much bugs and flies.
Aug 31, 2023
Had a very nice and peaceful stay. Except it did rain one day, which is not the campground's fault. We will be back again.
Aug 31, 2023
We really like this campground. Best of both worlds with Bay beach access and a pool. We stayed in a pull thru patio site and there was plenty of room for tow vehicle behind the 5th wheel
Aug 31, 2023
Friendly staff, great location and amenities!
Aug 30, 2023
Our second stay so we were prepared for the uneven sites. The staff we interacted with were friendly and helpful. There was an issue with our sewer hook up which the maintenance staff fixed right away. Nice beach with beautiful views. Dog friendly campground and beach.
Aug 30, 2023
Staff was very friendly and we loved the pool areas
Aug 30, 2023
Getting someone to answer the phone at the front was a nightmare. We arrived at our first cabin, it was filthy. After a phone call, they did move us to a different cabin. We then had to call for linens and towels in the new place. Definitely frustrating when traveling with 3 kids and 2 dogs who are just ready to get settled after a long trip. The rest of our stay was fine. The grounds were kept up
Aug 30, 2023
Some staff we rude . Some so very nice. The cabin was not cleaned well and not ready when we arrived cost was very high considering there was no activities going on.
Aug 29, 2023
Site 323 was perfect, Long run for sewage hookup. Only complaint I have is for the old folks with us needed easier access to beach, maybe install steps down to beach area. Beach was much cleaner from our July visit. Other complaint no doggy bags at any other stands near bear, sorry we ran out of ours
Aug 29, 2023
Had a beautiful week at Cape Charles KOA. Facility’s clean and friendly service. Will be back!
Aug 29, 2023
Aug 29, 2023
Another great 5 days of relaxing there. 2nd trip there so far this year, at least 1 but hopefully 2 more to come before end of the season. Always enjoy the beach and water with our dogs, and also enjoyed the new bar this trip.
Aug 28, 2023
Very clean cabin. Friendly and helpful staff. Clean pool and nice beach area! And the Jack Spot Cafe in the store was great! Will definitely be back again!
Aug 28, 2023
Place is great only tent sites are very tiny and no shades there. Great beach sunset and nice pools. Thank u.
Aug 28, 2023
I understand a renovation starts in Nov. I wonder if the condition of 732 was due to staffing shortages or the renovation. We entered at 5:08 check-in 4:00, I received a $50 refund, shorted from what I was told I would receive. The stove had a burner that if left in the off position leaked gas? The shower curtain was covered in mold and basic cleaning was not done. BUT we love the location!!!!!!
Aug 28, 2023
Aug 28, 2023
Aug 28, 2023
The pool was dirty. Our lot was very unlevel.
Aug 28, 2023
We loved all the amenities at this KOA and will definitely return. The only thing that we thought could be better was the grass being mowed and trimmed around the sites. Ours was pretty tall, especially near the fire pit. We also booked a deluxe cabin for our son & daughter in law and it had some things that could have used maintenance like the kitchen drawers and the screen door.
Aug 28, 2023
Need more help at the restaurant and bar