Campground Cancellation Guideline
Campground Specific Cancellation Policy
THESE DATES HAVE A MINIMUM STAY, AND A 2 WEEK CANCELLATION POLICY ON ALL RESERVATIONS.
EXCEPT FOR GRANDMA'S MARATHON THERE IS A 3 WEEK CANCELATION POLICY ON THAT WEEKEND.
ALL CANCELLATIONS FOR KABINS ARE 2 WEEKS. 2 NIGHT MINIMUM FOR RESERVATIONS FOR KAMPING KABINS ON WEEKENDS. NORMAL CANCELLATION POLICY FOR RV AND TENT SITE ARE 7 DAYS.
DO NOT CANCEL A RESERVATION BY EMAIL. PLEASE GIVE US A CALL AT 1-800-562-9506. CANCELLATIONS BY EMAIL WON 'T BE CONFIRMED! IF YOU NEED TO CANCEL A RESEVATION, PLEASE CALL BE FORE THE CANCELLATION POLICY, YOU WILL GET EVERYTHING BACK EXCEPT A $10 CANCELLATION FEE OTHERWISE,
IF YOU CANCEL WITHIN THE POLICY DAYS YOU WILL LOSE YOUR WHOLE DEPOSIT.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-9506 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.