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Campground Reviews

Sep 12, 2023
Wonderful park. Was disappointed the pool wasn't open. When I booked, it said the site was close to the pool, it was, but pool was closed! ���� The pool by the lodge was open, but quite a walk from our site. We will be back.
Sep 12, 2023
Loved the October festivities in the big white tent what a blast
Sep 11, 2023
Great place to stay
Sep 11, 2023
DID NOT RECEIVE THE GROUP RATE DISCOUNT FOR THE FAULKTON 50TH HIGH SCHOOL REUNION. THOSE OF US IN RV'S DIDN'T GET THE DISCOUNT. Based on that failure, I won't recommend Palmer Gulch.
Sep 11, 2023
Sep 11, 2023
Biggest complaint was lack of internet connection.
Sep 11, 2023
Shower house closed too early. Not likely for freeze up till at least mid Sept.
Sep 11, 2023
There was human feces in the women’s bathroom of comfort station #4. I reported this to the front building and was told that a supervisor would send someone to address it. It was still there the next morning. This KOA is more consumed with the activities and rentals rather than the basic cleanliness and upkeep of their facilities.
Sep 11, 2023
We traveled with another couple and we’re pleased to have our site next to each other. Pool could have been open. For the price it’s convenient, would have been nice to have cable.
Sep 11, 2023
very enjoyable, lovely campground, friendly staff
Sep 11, 2023
Sep 11, 2023
Been staying here for most years out of the last 20. Starting to feel like it's not worth what is being charged now. Sign on the pool said open until 8:00. This was not true. Wifi was basically not functional, intermittent and slow. It's 2023 and you're charging a premium. You need to do better.
Sep 11, 2023
Facilities are top notch. Only suggestion I have is for a breakfast restaurant that is open at 7am for a simple hot breakfast menu.
Sep 11, 2023
Very busy place! Good because there is a lot going on. But, probably less satisfying for those looking for a peaceful, quiet stay!
Sep 11, 2023
Sep 10, 2023
Sep 10, 2023
This truly is a resort KOA! Great staff and location! Close to all the monuments and Custer State Park. Nice sites
Sep 09, 2023
Close to everything, clean bathrooms showers nice facilities. We will return.
Sep 09, 2023
Beautiful resort! So much to do for everyone. Of the 3 KOA resorts we have been to recently this by far was the best. Front staff was very helpful and professional.
Sep 09, 2023
I wish I could say good things about this campground because it really is a cool campground. Unfortunately, the way it's being ran is terrible. We booked full hook ups and didn't get them when we arrived. Then we extended our stay by one night but we had to move to a different spot. We arrived, we got set up only to find they double booked our spot, so had to move again. Not impressed.
Sep 09, 2023
Sep 09, 2023
Location could not have been any better. Staff was extremely helpful. Only disappointment was my American flag and metal pole were taken from campsite. As a veteran--that smarts!
Sep 09, 2023
Other than all the atvs/sxs with people and underage drivers and annoying people's dogs . The facility and staff was excellent!
Sep 09, 2023
The stay was so very awesome. The grounds were very clean and kept very well. The grill and tap room food a little pricey for the food and service. Never mind paying for GOOD food this how ever did not pass. Everything else was so very nice. People are very friendly at the KOA.
Sep 08, 2023
5 night stay here and would come back. This is a huge KOA and they are geared to family's. The wifi is a little spotty and the cell service is pretty much non existent so plan to unplug when you're here. Store and ice cream shop was awesome and the trail rides are right there so you won't have to drive anywhere.
Sep 08, 2023
It is a great location for visiting the Black Hills. The lack of cell service and internet connection is a problem. Your business office must have some sort of connection with the outside world so it has to be possible. For the price we paid, I would think upgrading that infrastructure should be doable.
Sep 08, 2023
We were at site 334. It was noisy, dirty, aTVs car, golf carts, driving faster than they should stirring up dirt! people walking through our camp any other campsite would have been 100% better. They should not have a campsite on the corner of main entrance to the activity Great resort horrible horrible site Not a pleasant stay at ALL!
Sep 08, 2023
Absolutely fantastic. A lot going on there. Not a bad thing to say. Top notch facilities
Sep 08, 2023
The park is beautiful, employees are very friendly and courteous. The grounds are immaculate.
Sep 08, 2023
This was a really nice KOA. I didn't expect such a fancy place in the middle of the Black Hills. The area is absolutely beautiful and I would recommend it to anybody. The staff was friendly and very helpful. My daughter and I will stay again in a heartbeat.
Sep 08, 2023
Very nice place. We arrived on labor day so snacks and cook tent etc were closed. So we did not have any food offerings but there is a lot to do within the park for families with young children. Grounds ate well kept and very clean and the gift shop/ store had a nice variety of items. Definitely will be back
Sep 08, 2023
We enjoyed ourselves very much. Beautiful place and the staff where excellent
Sep 07, 2023
First time there, place was awesome! Great accommodations & very friendly staff. Would highly recommend to anyone!
Sep 07, 2023
Sep 07, 2023
Sep 07, 2023
we wanted to switch campsites at the last minute and you were able to accommodate us, which was clutch in us having a great stay! one suggestion: if you can carve out some sidewalks or pathways from the tent campgrounds to the restrooms/showers in the RV campground so the tent campers don't have to walk all the way around, that would be awesome. we didn't want to go thru anyone's site. THANK YO
Sep 06, 2023
Always a good time
Sep 06, 2023
Laundry room floor was not clean.
Sep 06, 2023
Nice resort, but with all the amenities having no cell service is ridiculous. Also, you need to change the shower curtains more often. Had mold on them and were torn. With what you bring in, changing them periodically should be on your list of things to do.
Sep 06, 2023
Great stay with amazing activities for the kids. Check in process is smooth and spots are easy to back into. We look forward to staying here again.
Sep 06, 2023
so fun for the kids and the staff is so kind and accommodating! Thank you! See you next year!
Sep 06, 2023
4 Day stay over Labor Day weekend. Camp staff helped us empty our tanks at a vacant spot when the dump station had a long line forming (Thank you!). The comfort stations and trash pickup were especially helpful.
Sep 06, 2023
Unsure how a campground these days can advertise that wi-fi is available, yet it does not work, and never did work for the entirety of our stay. Additionally, none of us could download nor send much data via cell phone towers in the area. Downloads either did not work or were so slow to render them unusable. Text messages failed to send repeatedly.
Sep 06, 2023
Sep 06, 2023
Sep 06, 2023
Kind of a scam reserved a site by size. When I got the camper to the site it would not fit. Had to get a different site for allot more money. The guy at the counter said there was nothing he could do about it. He said I should have measured better. I reserved it off your website by length. Not very happy about the extra expense or customer service.
Sep 06, 2023
Generally, the stay was great - all the staff were really wonderful! The showers were incredibly gross, but I suppose that's to be expected at a huge campground. Also, and not entirely the campground's fault, but there were kids at the playground next to us yelling and screaming at 6am every morning (despite it being posted that playground hours were 8am to dusk). Other than that it was great.
Sep 06, 2023
We have stayed at a free KOAs west of this one, couple in WY, MT, and ID, but this one had some things stand out good and bad. Good-most amenities hands down, bad-dirtiest and smallest showers, smallest bundles of wood! Not deal breakers but we hope too see that change.
Sep 05, 2023
What a beautiful resort. So close to Mount Rushmore and other attractions. Lots of amenities, loved that they have a little bar and ice cream shop on site. Great place to stay.
Sep 05, 2023
The hospitality was not there this year like it has been in the past. The loss of Thor in the bike shop was a huge hit. He was very help over the past few years helping with our bikes. The workers at each of the kids stations weren't even paying attention. The activities that we participated in, the workers did nothing but hand the stuff out without talking. Pools were dirty.
Jun 11, 2024
We stayed in the campground. Wonder place for families. No shortage of activities for the kids! The entire campus was clean and well kept! Every staff member we interacted with was fantastic!
- Dustin Schwartz on Google
Jun 09, 2024
Fun, good place to camp or stay. You can have tents, rent a cabin, or bring your own RV/travel trailer. Awesome place to stay. At the resort they have restaurants and other shops. From 7:00am to 10:30am, they have breakfast with all sorts of things. They also have an All You Can Eat Pancakes. Nice staff! Highly recommend to stay here. Looking to go next summer as well 😊.
- Liam A on Google
Jun 08, 2024
Stayed here in a pull through, full hook up camping site. We loved our time here as is was an EXCELLENT location near several hiking trailheads (15 min from Sylvan Lake) and Needles Highway. The campsites were clean and there was a lot for kids to do here. My only complaints is that the campsites were small and many large rigs ended up parking their vehicles on the grass of their campsites and the dog park was tiny. We ended up taking our dog elsewhere to run and spend time off leash. Overall, a great stay.
- Brynn Wreford on Google