Sep 01, 2022
Extremely helpful and responsive staff!!! We had car trouble that delayed our check-in and the KOA staff was super to deal with. We were supposed to visit the museum in North Adams the following day and unfortunately missed the opportunity due to car trouble. We will definitely return to this KOA on our next visit to Western Mass! Our daughters loved the pool too! Thx 4 excellent customer care!
Aug 29, 2022
My family had so much fun at the Northampton/Springfield KOA. My children enjoyed the family-centered activities, the pool, the playground, and the fishing hole. They haven't stopped talking about their ride in the firetruck. The facilities were clean and the staff is helpful. We would definitely come back for another stay.
Aug 25, 2022
Staff was amazing!!! They go above and beyond with the activities for kids. Super clean, we were very impressed with the modern bathrooms. We will definitely be returning for another trip. My only negative comment would be there should be a lounger or a hammock on the front porch of the glamping tent to relax. And please get rid of the stump. Thanks for the great weekend how's that
Aug 22, 2022
Aug 16, 2022
Aug 12, 2022
We stayed in the “glamping tent” which was extremely comfortable and convenient. We all slept well and enjoyed using the on-site resources and events such as fire truck ride, mini golf, swimming in the pool, and using the playground.
Aug 06, 2022
Our cabin was cute & comfortable. Grandkids & I had a great time! I do wish there was some shade available at the pool!
Jul 31, 2022
Great hospitality and wonderful clean cabin! The little store wasn't stocked as well as some other KOAs but I'm giving 5 stars for the service!
Jul 30, 2022
Jul 29, 2022
A++, staff, campground upkeep, service. First campground I’ve been to where we had a propane grill already set up, nice wide pull thru sites, clean a/c bathrooms, a little bit of everything, pool, bouncy house, dog agility park, basketball court, some sites with mini dog kennels, called for firewood and they dropped it off Really Top Shelf campground
Jul 24, 2022
It was very enjoyable and all staff members were very friendly and helpful with everything my kids did. We enjoyed all the activities and will be coming back again.
Jul 24, 2022
Jul 21, 2022
Everything was wonderful except the pool was really murky and gross. Folks were drinking from glass bottles while in the pool which is a hazard. Seems like more could be done at night to shock the pool? Otherwise this would have been the perfect trip! The people were nice, the accommodations were perfect. Thank you!
Jul 20, 2022
It was our first time staying at KOA in West Hampton MA. and we loved every minute of it! The staff and management were more than accommodating! We booked a cabin and we couldn’t believe what came with it. We felt right at home and just wished our stay was longer. We will definitely be back again. Thank you guys for everything!! Natalie B.
Jul 18, 2022
Filthy accommodations. Loud and raucous evenings.
Jul 17, 2022
Jul 15, 2022
It was amazing and the staff was nice, I loved it
Jul 13, 2022
The campground was very nice. Amenities in the surrounding area however are few and far between. If you are looking to get away from it all, this KOA is for you.
Jul 08, 2022
Great campground, amenities and activities. Very clean. Staff extremely friendly and attentive. Would definitely stay again. 5 ����!
Jul 08, 2022
We really enjoyed the glamping tent! We had such a great time and the staff was very helpful.
Jul 06, 2022
Jul 01, 2022
Peaceful and relaxing.
Jun 22, 2022
Loved the fact there was tons of activities for the kids and family to do. Campgrounds we’re well kept and clean and staff was very friendly. However, we had ZERO hot water in our cabin the entire weekend and our stove top ran out of propane after only heating up a small pot of water for tea twice.
Jun 22, 2022
The cabin was perfect! The covered deck/porch was the best, along w/ the comfortable patio furniture (you should update your cabin photos online, you're selling yourself short as the cabin was more updated than the photos online). Very impressed w/ how clean the cabin was, it exceeded my expectations. The staff & activities were very family oriented! The coin search/redemption was awesome!
Jun 19, 2022
The place is very nice, the staff are wonderful! The problem was a Spanish group treated the camp site like a night club, loud and obnoxious until so late that we left early. Too bad because the facility and staff are great.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not enjoy your stay. We had a family stay with us who all had camp sights but did congregate on site. Staff were aware of this and occasionally drove by to make sure noise levels were maintained. Multiple staff did checks and didnt find more than casual conversation going on.
Jun 19, 2022
Very Enjoyable, quite,clean, friendly campground. Will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We look forward to seeing you in the future.
Jun 15, 2022
Jun 15, 2022
Well the cabin was left unlocked ! No towels, hand towels or face cloths in the bathroom ! There weren’t any coffee accessory packs to go along with the K-cups. Bunk beds were filthy; a layer of dirt on both top & bottom. Ventilation fan between main room & bunk room was black with dirt/dust !!!
Jun 07, 2022
The cabin was clean , the staff was friendly and helpful. The camp had a program for the weekend with activities for children. The camp has improved the tables and chairs outside . The camp has garbage cans thru the area and the staff monitors the area frequently.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, we are glad you enjoyed the activities! We are always trying to keep everything up to date to make everything enjoyable!
Jun 06, 2022
The cabin was in good shape with only a few broken items that required informing the managers (broken venetian blinds/light switch, light not working). Renters should know there is no sink in the kitchenette - however there is a large sign in the cabin recommending safe hygiene with washing dishes, etc. The bathroom sink worked out fine, although a little weird to wash dishes next to the toilet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, we do have other 3 other cabins for an additional cost that do have the kitchens inside, this is listed as our studio cabin. Thank you for informing us of the broken items in the cabin, we are currently in the process of updating blinds and switches in all our cabins.
Jun 01, 2022
Stay was wonderful, Cabin was clean, well stacked withi tems we would need. staff and new manager were very nice, kind and helpful.
Jun 01, 2022
We had a great time. The staff was very friendly. The bathrooms were immaculate, regardless of time of day. There were tons of activities for the kids and we would recommend this to our friends. We'll be back.
Jun 08, 2024
This campground is in a beautiful and peaceful location. We picked a site with a view of the valley. Magnificent! Staff were pleasant and helpful, and the facilities were well appointed and clean.
- Mary Franc on Google
Jun 04, 2024
We had a lovely stay at this koa. Staff is very kind and attentive. Our cabin was mostly clean but as equipped as expected. I really enjoy looking at the RVs of folks who seem to be parked for a long while. Everybody was very kind and nice. Superior playground. Swimming pool is also better than other koa. If verboten to smoke but, if you are a smoker, don't worry as you can't walk around the camp without seeing someone with a cigarette. Excellent location.
- Thomas Regan-Lefebvre on Google
Jun 03, 2024
Absolutely beautiful area, and one of the nicest and best maintained campgrounds that I have stayed. The staff/management are great and obviously take pride in their work. Nice pool, facilities are top notch. Planning on sticking around a bit✌️
- Matt Collins on Google