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Mar 11, 2024
I worked for KOA back in 2016 to 2018 in Cherokee and loved every minute of it. From the customers to my coworkers. The stay in our Cabin DC6 was phenomenal. We had Enough room for everybody in my crew. Customer Service is hard to work in so please people if this KOA don't make you happy. Go else where. Don't ruin someone else's stay just because you want to be a Karen. Thank you Pigeon Forge KOA.
Mar 11, 2024
We tried checking in at 3 pm on Saturday March 11th. They told us that our cabin wasn't ready yet. Said they would call us and didn't. I went back in there at 3:30. She said it was ready. We've been a Koa member for years and never had this problem. Most if the time we could get our cabin early at other places.
Mar 10, 2024
The cabin was great and we had a great time. There needs to be more gravel added at the parking area for cabin DC7. My mother in law fell in the mud and could have been seriously injured.
Mar 07, 2024
Cabin couch showing a lot of wear and tear. Floors need a deep clean…feet turn black when walking around. Otherwise, good stay.
Mar 07, 2024
Friendly staff and everything was very clean .
Mar 06, 2024
awesome
Mar 05, 2024
Great stay. Cabin was better than we could ask for.
Mar 04, 2024
We stayed in a cabin. Everything was nice and clean. We were staying for a weekend teen prayer conference so we needed to check out late so we could attend the 10 am service. I did wish you would accommodate late check outs with a fee during off seasons versus paying for a whole day when I checked out at 2. I would not mind pay even half the cost of a day versus a full day.
Mar 04, 2024
Mar 03, 2024
Was not happen to pay an extra 110 for storage of my camper after paying to stay in a cabin
Mar 02, 2024
Enjoyed a cabin for two nights. Very clean and well equiped with towels, etc
Feb 29, 2024
Feb 27, 2024
The campground was absolutely wonderful and the staff was even better. For someone who hadn't taken a vacation in 5 plus years, this was perfect especially for a 5 year who said he wanted to never leave and we should just live in the cabin. Thank you KOA, we will definitely be back!
Feb 27, 2024
The only issue we had was finding our cabin after hours as the map wasn’t clear. But after riding by it twice we finally found it. Other than that, campground is great. The staff that we met were extremely friendly and helpful. They asked if we found the cabin ok and I explained what happened and they apologized several times and stated we didn’t get the updated map. Things happen. We’ll be
Feb 27, 2024
We stayed in a deluxe cabin and it was super nice and clean, we had everything we needed and as always the staff was very friendly and helpful.
Feb 26, 2024
We love the Pigeon Forge KOA! The only thing I wish they had was availability of a regular coffee maker in the cabins.
Feb 26, 2024
Feb 25, 2024
We had an excellent stay. The staff was super friendly and the cabin we stay at was wonderful. Highly recommend if you are in the area.
Feb 23, 2024
Great place to stay when you have pets
Feb 22, 2024
Very well maintained KOA. The people were very gracious and nice.
Feb 21, 2024
Very nice campground the deluxe cabins were great! Will definitely be back for another stay.
Feb 21, 2024
We always enjoy our stay, whether in the cabins or in the RV. Really like the upgrades going on around the park. Coming back in September to try out a paw pen spot.
Feb 21, 2024
Great, the cabins were exactly what was expected. The bathrooms were clean. The KOA was central to everything we wanted to do.
Feb 21, 2024
We’ve stayed in Deluxe Cabins at the KOA twice now, and both stays were great! We enjoy having space for everyone in the cabins, and the KOA location is convenient to attractions.
Feb 21, 2024
We usually bring our camper and stay but thus was a short 2 night getaway so e stayed in a pet friendly cabin. We are so thankful that you allow pets. This is the only place we stay when coming to pigeon forge. We usually come at least 4 times a year. Thank you for a wonderful stay
Feb 20, 2024
The first impression by the staff was exceptional! The grounds were clean and inviting. We stayed in a deluxe cabin and we were very satisfied. We even got Valentine's Day candy and fresh roses from the staff! How sweet!
Feb 19, 2024
We had a great time! Love our stay at Koa sparking a little sparse but otherwise great stay super staff thanks for a great weekend!
Feb 19, 2024
Feb 19, 2024
It was cold over the weekend and when laying on the bottom bunks no heat would reach that area so we were very cold- the heat would only reach the top bunks
Feb 18, 2024
Feb 18, 2024
We love coming here and it's so great
Feb 17, 2024
This is our favorite KOA!!! Staff is so friendly and helpful! Clean facilities and close to all the attractions! We try to come every year they are the best and make us feel at home!
Feb 16, 2024
Feb 16, 2024
We had a great stay. All the staff was very friendly and professional. The cabin was very comfortable, clean and roomy. The deck was roomy and the stone fireplace was awesome for our evening campfire. We will definitely stay again!!
Feb 14, 2024
We loved our deluxe cabin and cant wait to return!
Feb 12, 2024
Always a great stay here. Enjoy the location.
Feb 12, 2024
Had a great time friendy staff
Feb 12, 2024
We stayed at a cabin on a rainy weekend and everything was very clean. Staff as always was very nice and helpful. Bathrooms were super clean even with the rain all weekend.
Feb 11, 2024
Very nice
Feb 09, 2024
Feb 08, 2024
Cabin was great.
Feb 07, 2024
We enjoyed our cabin stay so much. It was comfortable and quiet. KOA is a great place to stay. Cabin or camper or tent.
Feb 06, 2024
I stayed in camping cabin 332 for two nights. I’ve always had the best time at Pigeon Forge KOA. I’ve stayed in KOA all across the country and this is the first time I’ve considered never staying in a camping cabin again. My body is literally covered from head to toe in bed bug bites. I contacted Amy at the front desk and let her know that the room needed fumigating and thoroughly cleaned.
Feb 06, 2024
Stayed in a 2 bedroom cabin with our fur baby. The beds were extremely comfortable. The cabin was clean and spacious with excellent patio amenities(rock fire pit, Weber grill, Adirondack chairs, family-size outdoor table). Landscaped for privacy. The lazy river was open and heated. There are multiple family activities onsite. The staff was very friendly and check-in was quick (Thank you Amy!)
Feb 05, 2024
This is the 2nd year in a row we have stayed at the Pigeon Forge KOA. Once again, it was perfect for our weekend getaway for our son’s birthday. It is conveniently located, the cabins are perfect size for a weekend, and the amenities are perfect for families. Looking forward to planning another trip real soon during warmer weather!
Feb 05, 2024
Wonderful stay!! The cabins and campgrounds are very nice and the workers are very friendly and always working hard. We can't wait to come back with our RV and stay again!
Feb 05, 2024
Feb 05, 2024
Feb 02, 2024
Stay was great overall, only concern was the heat was baseboard and does work but doesn't output like central heat. At nights would be warm but even on max all night in the morning cabin would be chilly being outside was around 30 degrees. Parking was interesting then had to walk then upstairs your couldn't park and walk straight into. Not Ada accommodation. Would stay again knowing these issues.
Jan 27, 2024
They changed my cabin reservation and location backed us up to employee living. Very disturbing with morning activities when asked for another cabin they said they were booked. We were there for 7 days place was a ghost town. They definitely had availability even left a day early. Was supposed to have full patio w outside fireplace we had nothing close to what I booked.. never ever again horrible
Jun 04, 2024
Excellent campground including sites, cleanliness, activity areas and cabins. We did it all. Quiet location but close enough to everything. Trolley pick up on-site and within walking distance of the main streets. Will definetly stay here again.
- McGfam on Trip Advisor
Jun 04, 2024
We love it here! The location is fantastic if you want to be close to everything that is offered in Pigeon Forge and Gatlinburg area. The park staff was Great! Very helpful and friendly. The park was clean. The sites are close together but you still had room to relax and not feel packed in too close. The bath house was clean and roomy. The water pressure was great in the shower! There is even a pet wash area. So many amenities here at this park. The pool, lazy river, and hot tub - excellent! Our granddaughter had a wonderful time at the pool and playground. The playground covers all ages plus is away from the main entrance of vehicle traffic. Considering the location, it was quiet. Wish we could have stayed longer. We will definitely return to this KOA and we do recommend it. We give it 5 stars!
- Connie Logsdon on Google
Jun 03, 2024
Awesome campground! The staff is polite and helpful. So many things for the kids to do! The recreation post was filled with activies for the kids, jumping pad, swing on a track, playground, etc. The pool had a lazy river. There was also a hammock lawn with lawn games and of course some hammocks. There is small playground next to the lawn games. We stayed in the deluxe cabin - lodge had the rustic feel with all the conveniences, a full bathroom, half bath, kitchen araa with table/ chairs, and a couch. It is as nice as a hotel room. They had several cabins and camp sites for campers. It is a very nice campground.
- Lena Cline on Google