Campground Cancellation Guideline
Campground Specific Cancellation Policy
Please note:
Cancellation policy for a reservation one of our RV sites requires a 48 hour notification to receive your deposit refunded minus a $10 processing fee.
At the South Padre Island KOA, our Deluxe Cabins require at least 7 days cancellation notice. Please notify us at least one week before your scheduled arrival. Calls after this deadline (or no shows) will result in forfeiture of entire deposit. If you cancel before the deadline, you will only incur a $10 processing fee.
Monthly RV guests: If you must cancel, please call the campground least 7 days before your scheduled arrival to receive refund (minus $10 processing fee). Last minute cancellations or no shows will result in forfeiture of entire deposit.
To cancel any reservation, please call the campground.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-9724 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.