Campground Cancellation Guideline
Campground Specific Cancellation Policy
Deposit: To guarantee your booking, a deposit approximately equal to your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
You can now reserve a select site online, for a fee. Cancellation/Modification: If you need to cancel your reservation, please call 906-643-9303 or email [email protected] with the subject line Cancellation, to process your cancellation and refund (deposit minus $10 cancellation fee). RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 3 p.m, two days before your scheduled arrival.Camping Cabins and Glamping Tents: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.Deluxe Cabins : Two weeks cancellation notice required. Please notify your KOA two weeks before your scheduled arrival.Reservations made after these deadlines require non-refundable deposits. Cancellations made after deadlines will result in forfeiture of the deposit.
Please note that camping is an outdoor activity. No refunds due to weather or early departures.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-906-643-9303 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.