Sacramento West / Old Town KOA

KOA Reservation/Cancellation Guidelines:

A deposit for your first night will be charged to your credit card when you make your reservation. You'll receive a confirmation email once you've completed your reservation.

Need to Cancel? Please call (800) 562-2747 before these deadlines to receive your deposit refund, minus a $10 cancellation fee. *All cancellations will incur a $10 cancellation fee:

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

• RV/Tent Sites: 48 hours required Notify your selected KOA by 4 p.m. two days before your scheduled arrival date.
• Kamping Kabins: 7 days required Notify your selected KOA one week before your arrival scheduled arrival date.
• Specialty Lodging: These lodgings may have special deposit and cancellation requirements. Please check with your selected KOA Kampground location when making your reservations.
• Holidays and Event Weekends: may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.

Campground Cancellation Policy: Our cancellation policy is as follows: You will be charged FULL PRICE for the first night on your credit card when the reservation is made. Once the reservation is made there is a $10 processing fee regardless of when the reservation is cancelled. If your reservation is cancelled 48 hours or more prior to check in for tents and RV sites, all but the $10 processing fee will be refunded. If cancelled less than 48 hours in advance for tent and RV sites, you forfeit your first night deposit. Kabin reservations must be cancelled at least seven (7) days in advance to receive all but the $10 processing fee. If Kabins are cancelled less than seven (7) days in advance, you forfeit your first night deposit.

All reservations are confirmed and held by a one night stay deposit on either Visa, Master Card, Discover or American Express.

Pet Policy: Four-legged Campers Are Welcome!

Some visitors enjoy sharing the pleasures of camping with their dogs or cats. To ensure that all guests have a safe and enjoyable experience, KOA has established some guidelines.

Before You Go:

• Call ahead. Check with the campground about its specific pet policies. Some don't allow pets in Kamping Kabins, for example, or may have limited pet units. Others don't accept particular breeds that insurance providers have identified as having a history of aggression.
• Bring your helper.Service dogs are welcomed at all KOA Kampgrounds. (Leash and aggressive behavior rules apply.)

When You Arrive:

• Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners.
• Bring the leash. Dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles or rental units. Do not leave a tethered dog unattended.
• Remember manners. Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations.