Campground Cancellation Guideline
Campground Specific Cancellation Policy
CANCELLATION POLICY R.V & TENT sites: Cancellation policy is prior to 48 hours there is a $10.00 cancellation fee. If you cancel within 48 hours or choose to not show up you will forfeit your full deposit.
Lodges: If you cancel 7 days prior there is a $25.00 cancellation fee.
If you cancel within 7 days or choose to not show up you will forfeit your full deposit.
Reservations made after these deadlines require non-refundable deposits.
No refunds for early departures.
Phone messages and email notifications of cancellations are not acceptable.
No Smoking in any of our Cabins or buildings. Please make sure if you are traveling with your pet you have requested a PET-FRIENDLY CABIN and paid $ fee.CABIN, guests must bring their own linens.National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-530-335-7418 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.