Campground Cancellation Guideline
Campground Specific Cancellation Policy
Cabin, Wagon, or Tree House 7-days upon arrival . Notify Koa one week prior to your schedule arrival date . The following fees apply. Cancellation after deadline will result in forfeiture of deposit.
A $20.00 cancellation fee will be charged for cancellations on a Camping Cabin.
A $50.00 cancellation fee will be charged for cancellation on a Deluxe Cabin.
A $75.00 cancellation fee will be charged for cancellation on a Deluxe Duplex.
A $75.00 cancellation fee will be charged for cancellation on a Wagon.
A $100.00 cancellation fee will be charged for cancellation on a Tree House.
A $100.00 cancellation fee will be charged for cancellation on a TEE PEE.
Holiday weekends, special events require a minimum of a three night stay.
cancellation on a Holiday you forfeiture the three night stay.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-2809 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.