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Campground Reviews

Oct 02, 2023
Excellent customer care. When we had to leave 3 days early for a family situation, there was no question about refunding the last three days of our nine day stay. Everyone was super helpful and super friendly. We love it there!
Oct 02, 2023
Glamping cabin: bed comfortable, but porch light broken and no one came to fix it, no pegs/hooks on walls to hang anything, wasps in cabin. ...and please, enough with not having paper towels in bathrooms at KOA. I can't stick my face in a hand dryer or wipe down a surface with it.
Oct 02, 2023
When we booked this stay for September we understood that some of the amenities would be closed like pool & spa.When we checked in we found that most amenities were closed & of course there was no discount for no amenities also this was unfortunate having brought our two grandchildren.WiFi is very weak pretty much useless past the office area not good for this size of park. The showers were dirty.
Oct 02, 2023
This was a good spot if wanting access to local activities including a trip to the Badlands. Most campsites have no trees, so that was disappointing. Non existent privacy between sites. Bathrooms, showers were clean with ample hot water. The staff were great at check in!
Oct 02, 2023
Beautiful property
Oct 02, 2023
It is a great KOA. Unfortunately we missed getting to use the full spectrum of offerings because we got there late in the season and all the goodies were closed. We said that this would be kid and family heaven. The staff, location, facilities were great, just wish we had been there when the restaurants and fun offerings were still available.
Oct 02, 2023
Oct 01, 2023
My ratings are high ONLY because of Jenny, the Asst GM. She took ownership of my concerns and delivered outstanding customer service. She was the only person I spoke with who took the initiative to follow up with me. There are not enough characters allowed here to tell the story. Please have someone contact me if you want to know the details.
Oct 01, 2023
This is a really nice KOA, and the staff/crew/folks that work there are very friendly, and eager to help in any way. There's so much to see and do in this region of South Dakota, that it's impossible to see all the near by sites in just a few days. I'd say stay at this location for 1 week minimun, and that should give you plenty of time to see quite a few places of interest. But do stay here.
Oct 01, 2023
We’ve camped at several KOAs in their small cabins. It was a terrible campground. There was deferred maintenance in the cabin and in the bathroom building. Ripped screens allowed flies and wasps in the cabin, could see daylight through the walls. The worst part was that they were regrading the campground roads 15 feet from cabin- vibration, loud heavy machinery all day. Not peaceful! Do not stay
Oct 01, 2023
Clean level site with a picture perfect view. Great proximity to outdoor activities.
Sep 30, 2023
Beautiful resort, hosts very helpful and nice. Sights are to close together though and don’t care for the workers watching you to make sure your out by 11:00. They went by and stopped at least 4 times!! Even though we left on time!! But overall it’s a huge well talkin care of park with so much to do!! We came just before the park closes, so all the activities were closed! Thanks
Sep 30, 2023
This is a resort not a campground. We were there in late September and many amenties were closed for the season. Wasn't a problem for us but I imagine this place is busy in season! Its a beautiful park. Well kept. Restrooms/Showers were top-notch. Depending on where you are it can be a bit of a hike for the laundry. Staff was great. This is the nicest park we've stayed in.
Sep 30, 2023
Pay premium for cable tv?
Sep 30, 2023
Sep 30, 2023
Ok, check in was good. Had an issue with 30 electric. Watch dog said neutral and hot line reversed. Maitenance said many people stayed in site with no issues. They did move me but was taken back by response. These protectors we purchase have the less on them for a reason.
Sep 30, 2023
The showers are in need of some improvements, they were moldy and the shower curtains were ripped! Otherwise we love the park!!!
Sep 30, 2023
Sep 30, 2023
We were charged full price even though all the amenities were closed. We left 2 days early because the "campground" was more like a parking lot.
Sep 29, 2023
Wanted to extend 1 day & staff accomodated us very efficiently. Staff was very courteous, found some 1/2 price end of season Christmas Gifts :) close to Custer Park & Mt Rushmore.
Sep 29, 2023
We reserved a full hook up campsite. We got there. They gave us a campsite with no TV in the very back of the park why we were having a discussion about the site for other RVs pulled in and took the available spots that we were supposed to half
Sep 29, 2023
Wow! What a great park. We could only stat a couple of days and enjoyed every minute.
Sep 28, 2023
Beautiful, well-kept park with ALL the amenities. We stayed in a premium spot with a patio, table and chairs, firepit, and BBQ. It was level and clean with large grassy areas between each site. Great location for us to see Mount Rushmore and Custer State Park. Other than some loud neighbors using foul language and parking their UHV’s (4) on the lawn, it was a wonderful stay. Highly recommend.
Sep 28, 2023
Sep 27, 2023
Perfect location. Close to Mt Rushmore. Very quiet, very clean, large pull in spots for large RV’s pulling trailers.
Sep 27, 2023
Good base for our explorations of the area. Full range of activities for families. We found the shower size cramped and hard to put on dry clothes after showering.
Sep 27, 2023
Loved the stay at Mount Rushmore KOA Palmer Gulch. Lots to do for families. Very clean. Staff is friendly. Close to two state parks and Crazy Horse. Thanks we loved it.
Sep 27, 2023
First stay at a KOA. stayed in a primitive cabin 5 nites and used public facilities. Clean and comfy we were. Would do it again.
Sep 27, 2023
Sep 27, 2023
Sep 27, 2023
Wonderful park, already planning on a return trip with the grandkids.
Sep 26, 2023
Was an excellent stay and the staff is very friendly and helpful
Sep 26, 2023
Very unhappy about the availability of toilets at tent site. Very far walk around RV sites to get to them. Although I knew water water not available at my site, I did expect a working pump somewhere nearby. This was not the case. The jets in the hot tub did not work. Other than that the facility was nice enough. Just didn’t impress me. Perhaps the previous two KOA stay were just above and beyon
Sep 26, 2023
Please clean the bathrooms and camping cabins better. Dead flies and bees in the windows and dirty slime on bathroom floors. Noticed 3 cleaning people went into a camping cabin for less than 1 minute ( that’s not long enough to clean out a cabin ) Otherwise - your KOA property is beautiful - very clean camp ground. Thank you
Sep 26, 2023
Campground is beautiful and close to everything. However, up to and including the first day of our stay, we got emails about all there is to do at this resort-pancake breakfast, chuckwagon, hot tub-etc. Nothing was open except the one restaurant by the office and they were out of a lot of their menu items. Didn’t expect things like pool to be open but to get emails the morning of and all closed
Sep 26, 2023
We called to confirm the bar and grill would be open when we made the reservation on line and we were told it was. When we arrived we were told it closed two days before. I reserved a pull thru site for a 36 ft 5th wheel and pickup with slides. the site was 40 ft long. when I asked where do I park my pickup I was told park it on the grass so we had no place to sit ouside. Won't be back!
Sep 26, 2023
Perfect location to Mount Rushmore and Crazy Horse. Custer was a great small town. And lots of animals to see at Custer State Park
Sep 26, 2023
Clean and quiet park. Went in late September so most of the park activities were shut down. Biggest negative is when it rained our site was muddy with water pooling.
Sep 26, 2023
Sep 25, 2023
Sep 25, 2023
The Resort was very good, the only problem we had was the restaurants and stores were either closed or closed early. At check in we were told we could get pizza at the restaurant until 8PM, we went there at 4:30PM and all they were serving was ice cream and said they were getting ready to close for the season. No coffee or wine was available at the wine/coffee shop either.
Sep 25, 2023
Easy to register, lots of amenities and beautiful surroundings. A perfect location for exploring Mount Rushmore.
Sep 25, 2023
Sep 25, 2023
We were very comfortable!
Sep 25, 2023
Very nice campground conveniently located to Mt Rushmore, Crazy Horse, Custer State Park plus the towns of Hill City and Custer. The only disappointment was that lots of options like the Peak Grill, swimming pools, hot tubs, horseback rides, etc. were closed for the season after Labor Day.
Sep 25, 2023
Great location
Sep 25, 2023
The WiFi at most areas in the park stinks! Don't claim to have WiFi when it only works in a few spots. I joined KOA but I have been disappointed so far. KOA's charge too much for what you get. We have no use for the playground equipment and pool but we pay for it. I doubt I will book any more KOA sites as we have found much better accommodations for less money in non-chain RV sites.
Sep 25, 2023
No shade, terrible internet and most of the amenities were closed 9/4
Sep 25, 2023
Sep 25, 2023
May 16, 2024
Stayed here for 2 nights, May 11th and 12th. Campground was super nice. We did get an upgraded site $66.00 a night. It had everything FHU, gas grill, fire pit and patio set. Can also rent a car which are at the campground so you don't have to unhook your rig to explore the area. Gulf cart rentals and ATV rentals, they have everything, lots to do. We were there during off season (before memorial weekend) so not everything was open yet. Would have been perfect location for our Mount Rushmore visit but due to road work on Highway 244 between MR and the campground we had to go the long way around. Doesn't look like the work will be done very soon. Restrooms were ok, nothing exciting, typical campground restroom and showers. If we travel this way again we would for sure stay here again.
- Patti Oconnor on Google
May 07, 2024
Campground is very nice
- Jeffrey Griffeth on Google
Apr 13, 2024
My experiences at KOA's have not been great...up until this point. We planned a Mt Rushmore trip, and I am 100% happy we chose the KOA to stay. 3 days and 4 nights. We went over Memorial Day weekend. You will get rain and some inclement weather. We packed most of our food, but we did partake in the pancake breakfast. Kid loved it. We rented a UTV for an afternoon for 2hrs. Worth it. You go on the back trails, and if you are adventurous enough, go on the gnarly trails too. You can drive UTV's on the open road here as long as yours is street legal with plates, I believe. This was the perfect base camp for the following activities in the area: Mt Rushmore, Bear Country, Keystone, Hill City, Rapid City, The 1880 Train (the train was ok, good for kids who haven't been on an old steamer.) The camp grounds themselves are great! Pool, shopping, horseback riding, little shops to visit. We made some really great memories here. Thanks, KOA! PS: Keep in mind, this area is 'Merica friendly...In other words, treat people right and you'll be treated right. Do not play games with the locals, the black hills are vast. Just sayin.
- Mike Menchaca on Google