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Campground Reviews

May 29, 2024
Clean compound, friendly/helpful staff, fun activities for the kids.
May 29, 2024
I was disappointed that some of the rules have changed, especially with changes in minimum night stay requirements. Most people visit KOAs with children and their families and it isn’t possible at the end of a school year to take kids out of school so it would be a reason for people to cancel and not come and lose money.
May 29, 2024
We always have a good time here! Staff is friendly & helpful. Each time we come back there have been some type of improvements so we know our money is going back into the campground.
May 29, 2024
Great communication, amazing customer service, fun activities for the kids, clean pool, safe environment. Thank you!!
May 29, 2024
Always a favorite Kampground! Please, try to offer more activities during weeknights during the summer.
May 29, 2024
We enjoyed our time at this KOA. It was a busy place due to the holiday weekend, but when it was quiet hour it was quiet. I would say that perhaps just texting the daily schedule once is enough. I did appreciate the texts when the sewage system backed-up and they had to shut-down the water. Staff at the resort were wonderful. Lots to do at this KOA!
May 29, 2024
May 29, 2024
Amazing and friendly staff, beautiful park. Will definitely stay again.
May 28, 2024
Tell people ahead of time about having visitors my nice came and had to go back home nice if we know about the visitors new policy
May 28, 2024
We had locked in 5 sites at time of reservation, but when we checked in, 3 of the 5 sites had been changed. Our group was no longer arranged in a row, but broken up which ended up annoying the neighbors who were in the middle of the group.
May 28, 2024
Staff are excellent, very attentive, do everything they can so the kids have the most fun. So many activities to do. Having the pool at a temperature that is comfortable is a huge selling point.
May 28, 2024
We loved our stay! The campsite was fun, clean, staff were helpful and friendly. Love all the amenities!
May 28, 2024
This place is fantastic. Words cannot describe how many amazing things there are to do just in the campground, and how accommodating, friendly and helpful the staff are. This is our third trip to this campground and each time it seems like it’s gotten even better
May 28, 2024
Employees are helpful and curteous. Grounds are very clean and there's plenty for kids to do. The fun train wasn't running during our stay, the kids wanted to ride that.
May 28, 2024
May 28, 2024
KOA Santa Cruz is amazing! The staff are all friendly, helpful, and sincere in their desire for their campers to have a great time, whether in a tent, RV, or cabin. Memorial Day weekend was filled with fun activities for kids, and we had a great time.
May 28, 2024
This stay at Santa Cruz / Monterey Bay KOA was our 7th stay. Although we've always enjoyed our trips here, this stay was the BEST! And, what made it the best was how dialed in this KOA is with activities, amenities, and especially, the staff. The staff were all so very friendly and helpful. We must have encountered 10 staff members throughout our stay and everyone of them had a smile and waved hi.
May 28, 2024
The new check in process is unorganized and takes too much time leaving a long line for people to wait. Some staff don't like it either. Hope it can go back to before to ease the process and make it more enjoyable right from the start.
May 28, 2024
Family oriented campground, well maintained, clean, safe and comfortable. We had a relaxing and enjoyable stay. Staff were very friendly and helpful. The activities were great! We also like that it is located walking distance to the beach. Highly recommended campground. We'll stay here again.
May 27, 2024
May 26, 2024
Disappointed with the new rules. We were expected to wear a wrist band the entire stay and have an escort take us to our spot. We've stayed there multiple times and knew where to go. We had a family emergency and had to leave in the middle of the night and I was grateful to receive a credit back to my card for the days we didn't stay. I would've given 5 stars but new rules seem a little intense.
May 25, 2024
Had the pleasure of staying in a 2 bedroom camping cabin. Enjoyed it, only complaint was the thickness of the bed. My husband and I aren’t large people but the bed was sinking in terribly, we could feel the bed frame underneath. The pool was extremely warm and well taken care of and the grounds were quiet and clean. Overall wonderful place to stay, but we might upgrade to a glamping cabin next.
May 25, 2024
Verry nice
May 23, 2024
Love this place, clean and quiet.
May 23, 2024
Our stay was very relaxing. Everyone who worked there was nice and helpful. The little dog walk areas were extremely nice and close to sites so it was easy to walk our fur babies.
May 23, 2024
Everything was great, except for the noise on Sunday afternoon/evening of the worker driving a tractor back and forth. I realize Sunday afternoons that most of the camp was empty and all the kids were gone, but some of us were still paying $120+ for our "peaceful and quiet campsite". So, that was very annoying and, I feel, wrong of your staff to do.
May 22, 2024
May 22, 2024
Nice site, friendly staff.
May 22, 2024
May 22, 2024
May 22, 2024
May 22, 2024
May 22, 2024
Everyone was incredibly helpful and went out of there way to make us feel at home. For that thank you!
May 21, 2024
Staff was great, very friendly and welcoming. The glamping cabins were great the beds are comfy. The pool and hot tub were very nice. My only complaint would be that the bathroom and shower need to be cleaned more often. I had to request them to be cleaned
May 21, 2024
Great staff! The entire place was very clean. Most of the washers were out-of-order.
May 21, 2024
While there was a lot of communication sent via email and through text message (which was awesome btw), the directions for checking in were not clear. Everything says to check in at the gate, however you needed to walk inside to the club house/office to check in. A sign at the gate would have been quite helpful as this was our first time staying at a KOA so we had no idea.
May 21, 2024
All staff were super nice, the place is well located and super clean.
May 20, 2024
Friends had told us it was a great KOA - It was MORE than expected! We enjoyed the amenities of the playground, jump pillow, Sand Shack food items, swimming pool, camp store and more. We wished we could have stayed longer to enjoy some of the other activities - train, tyedye, rock painting activities. We will definitely come back again and will be telling our other family members too!! Thank you
May 20, 2024
May 20, 2024
3rd trip here. A little disappointed. Trash all over the place, bathrooms filthy, huge groups of kids just going rowdy in the pool and hot tub. Fighting in the pool and making it uncomfortable for the other guests trying to enjoy the pool/hot tub. But I will say the staff is very friendly, the text updates about pool being closed, jump pad broken, showers closed were communicated effectively.
May 20, 2024
Such amazing place and the staff was awesome. Absolutely love this place! The GM was so helpful made us feel like family
May 20, 2024
May 20, 2024
Great staff and super clean and beautiful
May 19, 2024
This is a wonderful place for children. It was joyful to experience all the fun going on around us, albeit a bit chaotic and noisy. If you are older (as we are), you may want to stay up the road at the Costanoa KOA. But if you have kids -or just enjoy being with lots of joyful kid energy- this is the place to be. LOTS of amenities, a really friendly staff, and very well kept.
May 18, 2024
Had a great time .. Have seen many wonderful changes to this park. My family has been coming to santa cruz koa for 35 years....must say this park needed some tlc and its getting it now. Can't wait to book my next trip....gm
May 18, 2024
Beautiful, wel-maintained park
May 17, 2024
Amazing place, very clean, very friendly staff, Thank you, we will be back
May 16, 2024
The fog and wind were not desirable but that's not the KOA's fault. Overall the whole experience at our first time KOA camping was great. All the hosts were very pleasant.
May 16, 2024
Always enjoy the stay at Santa Cruz/Monterey koa. A lot of activities for the grandkids and the staff is very accommodating and friendly. The only drawback was the bounce pillow was out of order.
May 16, 2024
Staff was very friendly, camp sites and full KOA was very clean including the restrooms and showers
May 29, 2024
Excellent customer service and communication, lots of fun activities for the kids, 1 mile walk to beach, safe and clean, beautiful pool. We'll be back!
- Jen Morlan on Google
May 28, 2024
This place is by far one of the best family campsites. They never disappoint.
- Lenny Betancourt on Google
May 24, 2024
One of the best KOA staffs on the West Coast and we have visited a lot of them! The experience was great and all the amenities made this camping trip easy and comfortable. This location is perfect for mixing camping and beach days. Can't wait to go back
- Chad Dutcher on Google