Campground Reviews

May 25, 2024
May 25, 2024
Best stay of all. We have been camping for about 4 years now, and by far the nicest people working. Hats off to Dan. He went above and beyond. We already booked our next visit. See you all soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Dan is great with all our guests. We are so glad you had an amazing experience.
May 25, 2024
Excellent, propre, grand terrain, super service

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
May 25, 2024
The place was extremely clean and the ice cream was so good. The store was very well stocked and clean. Great staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed our resort.
May 24, 2024
No pool, restaurant or tiki bar open and in my opinion as well as other campers it was expensive for no amenities except the main office area. Grass was fairly high and it seemed that being it was only a few days away from Memorial Day maintenance had been put on the back burner. Plants dead, white tent covering the outside bar was filthy and the deck needed some attention as well.
May 24, 2024
May 24, 2024
The campground was spotless, folks were great, store was well stocked, especially ice cream. Pool looked great but was not open. The beach area was fantastic

CAMPGROUND RESPONSE / COMMENTS:

Thank you! The pool opened on the 23rd. We are sorry you missed it, but we are so glad you had a great experience with us.
May 22, 2024
There was an employee there named Dan who went above and beyond to make my stay very pleasant.

CAMPGROUND RESPONSE / COMMENTS:

GREAT!! We appreciate your positive feedback and we will give Dan your compliments.
May 21, 2024
May 21, 2024
Staff were very friendly and inviting. The facilities were emaculate. Quite stay. Beach and dog area were great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the glowing review, we hope to see you again making more memories with us.
May 21, 2024
people are great.. love the place..

CAMPGROUND RESPONSE / COMMENTS:

Thank you and please come again. We love our guest.
May 20, 2024
May 20, 2024
May 20, 2024
May 20, 2024
Easy access. Grateful for the parking assistance! Site was reinforced grass matting, stable power and easy hookups. The pool area had clean bathrooms and the KOA had an EXCELLENT store. Messy weather precluded use of amenities and events but we want to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoyed the park. We look forward to seeing you again.
May 20, 2024
Had a great time staff was very pleasant guy behind the ice cream counter was awesome

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a great time.
May 20, 2024
Very well maintained and peaceful. We just wish the weather was more cooperative.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry for the weather. We hope you come back soon.
May 20, 2024
The lady was very nasty in golf cart to us about trash we left out front of camper like paper says do very unprofessional!! I don’t know who she is but needs fired don’t talk to people like that when paper says trash at site neatly in bag as we did!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about your experience. We will talk to our staff about their approach.
May 19, 2024
May 19, 2024
May 19, 2024
Very nice, very attentive and friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words.
May 18, 2024
May 18, 2024
Our stay at Cape Charles was incredible. We had the most amazing campsite with a beautiful sunset view! The shower house and laundry rooms were so clean and well kept! We will definitely be coming back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We appreciate your compliments, and we are so glad you had an amazing experience.
May 18, 2024
I enjoyed my stay…I loved the people beach…dog beach I liked went in early morning only for reason my one dog is not a fan of other dogs…dog park nice same went in early morning or before dark…they loved it….restaurant was fun sports good music very friendly staff & food good margaritas great…I highly recommend Koa cape Charles…Thank for and enjoyable memorable vacation

CAMPGROUND RESPONSE / COMMENTS:

You are welcome! We are so glad you had such a great experience.
May 16, 2024
We stayed In the cabins very nice. Beautiful location

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a great experience.
May 15, 2024
May 15, 2024
May 15, 2024
the grass was full of stickers.there were no shade trees.the beach was a mess,(including glass).Pools were empty.No exercise room.We asked for a couple of SUP’s or kayaks to the beach and they said they don’t bring them out until MD wkend. the website listed several items that either they don’t have or they won’t make available to campers until MD wkend. Not worth the money.Never again.we

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a great experience. The beach does not fare well through storms. During storms the water is unpredictable, so we hold off renting the kayak for the guests safety.
May 14, 2024
May 13, 2024
May 13, 2024
Everything was fine but the man working in the morning was very rude and went extremely too fast on the golf cart when gathering trash. Scream ed at us in front of people because our dog slipped out of camper while we were trying to get him in pen.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for any rude behaviors exhibited by our staff and please understand that is not tolerated by management.
May 13, 2024
we stayed in a cottage .It was very clean and very nice, we will be back again . The staff was very kind and professional, WE had a great time .Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Awesome! We hope you would come back again.
May 13, 2024
The facility was very clean and the staff was very friendly. We really enjoyed the beach. I would definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful review. Glad you enjoyed your stay, and please come again.
May 13, 2024
Clean, well maintained, friendly staff. Great experience!

CAMPGROUND RESPONSE / COMMENTS:

Thank you, please come back again. We would love to have you.
May 11, 2024
Location, views, Restaurant are amazing, everyone very helpful and kind! We rented cabin #817-slept 6-very little spare space. Closets offered no hangers or rack for suitcase, 2 drawers in the small bedroom/no drawer storage master BR or BA. Newer cabins have better layouts! Floors were filthy black/not mopped. Mice droppings&visitors! Bulbs out. 2 tv/1 remote-broken/missing slats in window blinds

CAMPGROUND RESPONSE / COMMENTS:

Thank you for bringing this to our attention. Your feedback allowed us the opportunity to improve and train our new staff. We were happy to upgrade your stay.
May 11, 2024
Sewer connection was way too high coming out of the ground. Cable coax connection was hanging out of the pedestal making it hard to turn the water on the water valve. KOA was burning brush or something the smoke was drifting through the campground making it very unpleasant. I would stay there again only if these problems are fixed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. The cable and burning brush are an easy fix. We are so glad you will be back.
May 11, 2024
All employees were very nice. Thank you so much for complementary coffee. Our coffee pot stopped working in our rv.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us!
May 11, 2024
The park is absolutely beautiful and functional. The dog park is amazing. The employees are extremely friendly and helpful. The cottage we were “upgraded” to was filthy. The bathroom (including shower) was full of dead and alive bugs and ants. The floor was atrocious! It looked like it had never been cleaned from last year.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about your cottage. We appreciate your compliments about the park and the staff.
May 09, 2024
Too wide open, no shade. Beach was a mess. Grass is so prickly dogs didn’t want to walk. It was early May so hours for everything limited. So hot but pools not open. Lots of roads for walking a plus. Cape Charles charming and close but hours very limited due to time of year. Campground is very well kept but we will not go back. Store well stocked and employees helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your site was not as shaded as you would have liked. Our peak season for pools and full amenities start Memorial Day weekend.
May 09, 2024
It was perfect, we will be back !

CAMPGROUND RESPONSE / COMMENTS:

GREAT! Hope to see you this season.
May 09, 2024
Site 833 is great and good location. Everyone is super friendly. Love it in Cape Charles

CAMPGROUND RESPONSE / COMMENTS:

Thank you, and glad you liked it here. Hopefully you'll be a returning guest.
May 08, 2024
May 08, 2024
Place was clean, staff very friendly and welcoming. Restrooms' spotless .Great location near lots of attractions and visitor center.

CAMPGROUND RESPONSE / COMMENTS:

We're glad to know you felt welcomed here, and found all met your expectations.
May 08, 2024
Did you find a cat box and pair of shoes

CAMPGROUND RESPONSE / COMMENTS:

No, we did not find those items.
May 08, 2024
Our site was close to the beach area and cafe. It was off season so not much activity going on but it was nice to be able to walk our dogs on the beach. Weather was a little crazy with rain during our stay but was still nice. The staff at this KOA was great! The restrooms and laundry rooms were clean. We will definitely put this on our list of places to stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. During our peak season we have activities of some sort each day. Whether it's enjoying the beach, the pool, paddle board rental or enjoying the arcade. Hope to see you again soon.
May 08, 2024
It was great, loved how dog friendly the place is. So clean and convenient with lots of things to do. Sites were spacious with plenty of room between neighbors. Can’t wait to come back during season when amenities are all open.

CAMPGROUND RESPONSE / COMMENTS:

We're glad to hear you enjoyed your stay and that you plan to return.
May 07, 2024
Very nice campground in a great location! Campground is clean and well maintained with nice amenities and staff was knowledgeable and friendly. Will definitely plan on coming back again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and looking forward to you coming again.
May 06, 2024
May 06, 2024
May 06, 2024
Unreliable WiFi which the staff declined to notify people with reservations so we could make other arrangements. Lovely grounds and facilities, clean and well-maintained

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest. We appreciate your feedback on the wifi. We are working on making it better.