Campground Reviews

May 11, 2024
The park is absolutely beautiful and functional. The dog park is amazing. The employees are extremely friendly and helpful. The cottage we were “upgraded” to was filthy. The bathroom (including shower) was full of dead and alive bugs and ants. The floor was atrocious! It looked like it had never been cleaned from last year.
May 11, 2024
Location, views, Restaurant are amazing, everyone very helpful and kind! We rented cabin #817-slept 6-very little spare space. Closets offered no hangers or rack for suitcase, 2 drawers in the small bedroom/no drawer storage master BR or BA. Newer cabins have better layouts! Floors were filthy black/not mopped. Mice droppings&visitors! Bulbs out. 2 tv/1 remote-broken/missing slats in window blinds

CAMPGROUND RESPONSE / COMMENTS:

Thank you for bringing this to our attention. Your feedback allowed us the opportunity to improve and train our new staff. We were happy to upgrade your stay.
May 11, 2024
Sewer connection was way too high coming out of the ground. Cable coax connection was hanging out of the pedestal making it hard to turn the water on the water valve. KOA was burning brush or something the smoke was drifting through the campground making it very unpleasant. I would stay there again only if these problems are fixed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. The cable and burning brush are an easy fix. We are so glad you will be back.
May 11, 2024
All employees were very nice. Thank you so much for complementary coffee. Our coffee pot stopped working in our rv.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us!
May 09, 2024
Too wide open, no shade. Beach was a mess. Grass is so prickly dogs didn’t want to walk. It was early May so hours for everything limited. So hot but pools not open. Lots of roads for walking a plus. Cape Charles charming and close but hours very limited due to time of year. Campground is very well kept but we will not go back. Store well stocked and employees helpful and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry your site was not as shaded as you would have liked. Our peak season for pools and full amenities start Memorial Day weekend.
May 09, 2024
It was perfect, we will be back !

CAMPGROUND RESPONSE / COMMENTS:

GREAT! Hope to see you this season.
May 09, 2024
Site 833 is great and good location. Everyone is super friendly. Love it in Cape Charles

CAMPGROUND RESPONSE / COMMENTS:

Thank you, and glad you liked it here. Hopefully you'll be a returning guest.
May 08, 2024
May 08, 2024
Place was clean, staff very friendly and welcoming. Restrooms' spotless .Great location near lots of attractions and visitor center.

CAMPGROUND RESPONSE / COMMENTS:

We're glad to know you felt welcomed here, and found all met your expectations.
May 08, 2024
Did you find a cat box and pair of shoes

CAMPGROUND RESPONSE / COMMENTS:

No, we did not find those items.
May 08, 2024
Our site was close to the beach area and cafe. It was off season so not much activity going on but it was nice to be able to walk our dogs on the beach. Weather was a little crazy with rain during our stay but was still nice. The staff at this KOA was great! The restrooms and laundry rooms were clean. We will definitely put this on our list of places to stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. During our peak season we have activities of some sort each day. Whether it's enjoying the beach, the pool, paddle board rental or enjoying the arcade. Hope to see you again soon.
May 08, 2024
It was great, loved how dog friendly the place is. So clean and convenient with lots of things to do. Sites were spacious with plenty of room between neighbors. Can’t wait to come back during season when amenities are all open.

CAMPGROUND RESPONSE / COMMENTS:

We're glad to hear you enjoyed your stay and that you plan to return.
May 07, 2024
Very nice campground in a great location! Campground is clean and well maintained with nice amenities and staff was knowledgeable and friendly. Will definitely plan on coming back again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and looking forward to you coming again.
May 06, 2024
May 06, 2024
May 06, 2024
Unreliable WiFi which the staff declined to notify people with reservations so we could make other arrangements. Lovely grounds and facilities, clean and well-maintained

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest. We appreciate your feedback on the wifi. We are working on making it better.
May 06, 2024
Beautiful cabin and friendly staff !!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the compliments. We want our guests to feel comfortable and have a great experience.
May 06, 2024
Very friendly staff. Site was fairly level and all hookups worked. Bathhouse was clean. Wish the signage at the entrance was clearer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback on the entrance signage.
May 06, 2024
Beautiful campground with a wonderful restaurant and helpful staff. Bathrooms were clean and campsite was comfortable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you had a great experience.
May 06, 2024
EVERY employee that we had the pleasure of engaging with, either on the phone or in person, were outstanding in their customer service. So refreshing these days. Well done and bravo to all. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much, we appreciate your kindness and we will pass your compliment on to each employee.
May 05, 2024
May 05, 2024
Always a pleasure. Staff is friendly & helpful. Only wish the beach restaurant had been open.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your feedback about the restaurant not being open during your stay.
May 05, 2024
KOA chose the perfect quiet RV site for me. The staff was very friendly on the phone making the reservations, as well as checking in when I arrived. And they escorted me to the site and helped me back in. Facilities and property were clean. The beach was perfect for nice walks and beautiful sunsets.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We are so glad you had an amazing experience with us. Thank you.
May 04, 2024
May 04, 2024
The stay was pleasant and inviting with friendliness and helpfulness of the staff. We loved the cafe- the food was delicious every time we went there. We would definitely come again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a great experience! Thank you for being our guest.
May 03, 2024
Awesome

CAMPGROUND RESPONSE / COMMENTS:

Thank you, please come and stay with us another time.
May 03, 2024
Tv service and WIFI SERVICE NOT available throughout Kampground...

CAMPGROUND RESPONSE / COMMENTS:

Sorry for your inconvenience we have resolved the intermittent wi-fi issues. We hope you will give us another chance in the future.
May 03, 2024
One of the nicest campgrounds we have seen!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much, we take pride in keeping our campground looking good.
May 02, 2024
Le camping est très bien tenu et tout est propre et en ordre. Le personnel est très accueillant. Par contre, les sites sont très petits et il n’y a pas d’ombre. De plus, lorsque nous sommes allés, fin avril, il n’y avait presque personne mais on nous a placés à côté des autres campeurs au lieu de nous disperser sur le terrain. Mauvaise idée de notre point de vue.

CAMPGROUND RESPONSE / COMMENTS:

Merci pour vos commentaires. Nous sommes désolés pour le manque d’ombre, et nous nous assurerons de donner de l’espace aux clients lorsque nous ne sommes pas pleins.
Apr 30, 2024
Good stay at one of the Cottages. A few small issues. They really do not have a functioning internet, the tv did not work and the pillows on the beds were looking quite old. Also the bar by the beach didn’t even stay open for sunset on Sunday, but I’m guessing it will later in the season.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying, unfortunately we have had issues with the internet provider, which has been since resolved. The restaurant will be open more hours beginning Memorial Day weekend for the season.
Apr 30, 2024
Great place and staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice review.
Apr 30, 2024
Everyone was very nice and friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We appreciate your business and hope you come back again.
Apr 29, 2024
Apr 29, 2024
Had a great stay. Everyone was friendly and very helpful.

CAMPGROUND RESPONSE / COMMENTS:

Please come back and stay with us again, we'd love to see you.
Apr 29, 2024
Kind, friendly and accommodating staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you , our staff is amazing here and appreciate you.
Apr 29, 2024
Everything was great. Grounds are well maintained and staff is super friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us, we hope you have a chance to come and stay with us again.
Apr 29, 2024
Everyone is very friendly. The facility was extremely clean and inviting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, our staff strives to make your stay pleasant.
Apr 29, 2024
Beautiful spot right on the bay Enjoyed our stay campground was clean and quiet view of the bay from our rig.it was close enough for us to make day trips to DE, MD Assateague and Chincoteague would definitely come back

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We're glad you enjoyed and hope you return soon.
Apr 29, 2024
It was a convenient stopping spot on our trip north.

CAMPGROUND RESPONSE / COMMENTS:

Glad you stopped in , maybe you can come again when you can enjoy our amenities.
Apr 29, 2024
The staff was very friendly and I could tell without a doubt that they truly cared about their job and taking care of their guests. I will definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we do have a great staff here and we do appreciate each of our guest. Trying to make your stay as memorable and stress free as possible.
Apr 28, 2024
Apr 28, 2024
Enjoyed so much became a seasonal

CAMPGROUND RESPONSE / COMMENTS:

GREAT! Thanks for becoming a part of our CBKOA family.
Apr 28, 2024
Stayed here on way back from FL going to PA. Was quick on and off. Would be great family campground in summer. Beautiful view of Chesapeake Bay. Employees very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we do have some great views here on the Chesapeake Bay. We do have a lot of great activities that are family friendly during the summer. Please come back and enjoy some time with us.
Apr 26, 2024
Apr 25, 2024
Although the weather was not what we were hoping for, we enjoyed our stay and booked another trip for the summer. The customer service all over the park was A-1! Looking forward to being there again.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad that you enjoyed being here with us despite the weather, and that our customer service was pleasing as well.
Apr 24, 2024
Apr 23, 2024
Very comfortable. Campground was amazing and very well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Apr 23, 2024
Very beautiful location. Very clean restrooms and loved that there was a restaurant/bar right on the beach.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so excited that you enjoyed your stay.
Apr 23, 2024
This was the best KOA- just everything about it was great!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are so glad you had an amazing experience. We are bond and determined to make this the best KOA experience for everyone.
Apr 23, 2024
Urls ok

CAMPGROUND RESPONSE / COMMENTS:

Thank you.