Campground Reviews

May 17, 2024
The traffic noise was so bad it was hard to even visit in the campground while sitting out of your RV.
May 17, 2024
Owners/managers are the most condescending vold as ice unfriendly people I have ever met. The sites are NOT properly leveled. The place is a very run down poorly managed grossly overpriced. I will never stay here again. There are a number of far superior options available that are also far more cost effective. This is a place to be avoided.

CAMPGROUND RESPONSE / COMMENTS:

You have not met the manager because I know we have not met. However our staff did report to us that you were less than civil in your approach to them when they told you the price to extend your stay. This was verified on our CCTV. This abusive behavior is not acceptable and will not be tolerated.
May 17, 2024
Having stayed the previous 3 nights in 3 different KOA’s which were all amazing this was a real let down. First staff member (on phone) did not even look at me to acknowledge my arrival. Finally a second member came out and whilst polite was neither friendly nor welcoming. Not what I have come to expect after last 3 days. Disappointing
May 16, 2024
May 16, 2024
dirt sites, no fires, very expensive

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. The site you were in was a gravel pad site. AS you may not be aware Lethbridge has a very desert like climate and we are known for our wind and are very often in a fire ban situation so our fire pits are very limited and we encourage propane fire bowls.
May 15, 2024
May 15, 2024
Great campground

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind comment
May 14, 2024
May 14, 2024
we do enjoy to stay at your KOA - it is clean, has spacious lots & friendly staff - there are a few pot holes in your roads that need attention, though! Also, your camping fee ($82 / nite) is getting a bit high - thank you for this opportunity!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the feedback- much appreciated. Our staff have been made aware of the potholes and will be working at them as quickly as possible!
May 13, 2024
Camp site is nice, but no fire pits. We camp we want to have a fire, big let down

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were disappointed. However as you may not be aware due to the more desert like climate in Lethbridge we are almost always in a fire ban situation. As such our local bylaws do affect where and how far apart we can put firepits, but propane fire bowls are always accepted even in a ban.
May 13, 2024
Campground is ok but the road noise is terrible! Also pretty crowded, neighbors sewer connection is about 4' from your table

CAMPGROUND RESPONSE / COMMENTS:

Picnic tables are moveable. Our staff make every attempt to move them to the front of the site, however people move them about to suit their purposes. But you are always welcome to ask our staff to move the table for you to a location more to your needs.
May 13, 2024
Stay was good but we feel the price is about $10 a night to high.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments we will take that into review
May 13, 2024
Immaculate campground. Wonderful staff.

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU SO MUCH! I will pass these comments on to the staff- they will so appreciate it!
May 12, 2024
May 11, 2024
Very enjoyable time during our 2 weeks. Staff were great as usual. Will be back soon.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the lovely comments! Look forward to your next visit!
May 08, 2024
The laundry should be open longer. And what with the wifi free for 1 hr only location nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review - our laundry room is open 24/7 so not sure how we can make it open longer? We are looking at other options for our WiFi, however it is not uncommon for KOA's to charge for their service.
May 08, 2024
We did like the stay. I did not like being charged for my small dog. We clean up after him. Those that don’t clean up after there pets should have to pay. Make sure they take there dogs to the pet yard to do their business.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Unfortunatley even the in the dog pen we expect pet owners to clean up and they do not. Thus our staff are doing extra "doody" in cleaning up after irresponsible pet owners. We do thank you for cleaning up after your fur buddy it is GREATLY appreciated.
May 07, 2024
The wifi is unbearably slow, even though there was hardly anyone camping May 3-5 in Lethbridge KOA. Bathroom immaculate. Very nice campground but paying $75 for a tent site is something I'll never repeat.

CAMPGROUND RESPONSE / COMMENTS:

All of our sites include power and water at the site and our prices reflect those ammenities for all types of units staying in the site. However you were never charged $75 for the night. The max you were charged was $67 on the weekend. You also incurred pet fees which is not included in the site fee
May 06, 2024
May 06, 2024
I believe this is our 3rd stay at this KOA. We enjoy how clean everything is and the RV spots are roomy. It is pleasant walking around the campground and wilderness area. There is always traffic noise from above but we have gotten used to it. The staff are available if you need them and provide clear information.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the review. We appreciate the comments and will let our staff know because they work so hard at keeping everything looking amazing!
May 06, 2024
Very clean well kept campground with great facilities. The coulee walking trails are close by and the campground is very close to downtown Lethbridge. We’ll be back,

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the feedback we appreciate it so much and we are looking forward to your next visit!
May 03, 2024
The staff is wonderful, sites are big and newly renovated bathrooms are great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the comments- greatly appreciated your visit.
May 02, 2024
We have stayed multiple times, and keep coming back. The pool is always nice and warm! The staff is fantastic, the facility is super clean and offer a wide variety of local attractions. 5 minutes to town for dinner, shopping or a movie!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We appreciate the comments!
May 01, 2024
May 01, 2024
Stayed a couple years ago before they became a KOA and a couple days ago. Love this park and our Golden Retriever loved it as well. Will definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We were glad to see you back again! Thanks for coming. Hope to see you again soon!
Apr 30, 2024
The Lethbridge KOA was clean and well-maintained. My only complaint relates to the wifi. One hour is provided for free and if you want access for 24 hours it costs $4/device. I paid the extra $4 and it wasn't worth it. I have stayed at numerous campgrounds since this stay and wifi is included and I've been able to stream at all of them with no problem.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback. We are trying to find another provider that will be more economical and provide better service.
Apr 30, 2024
The campground was easy to access and the grounds were tidy. The location beside a steep hill next to the busy highway was a big minus. All night long we heard the retarder brakes of trucks descending and the acceleration sounds of trucks shifting gears to go up the hill. Not sure that there’s anything to be done about the noise so just be aware.

CAMPGROUND RESPONSE / COMMENTS:

Sure wish we could do something about those truckers and their retarder brakes! It's annoying for us that live on the property too!
Apr 30, 2024
Great staff, very helpful and friendly �����

CAMPGROUND RESPONSE / COMMENTS:

We appreciated your visit!
Apr 30, 2024
We had a great time and the staff was great.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having you in our park! Hope to see you again soon!
Apr 29, 2024
The RV park was actually nicer than advertised. Nice spots, clean washrooms, and a clean park. They could use an upgrade on the Wifi. We were there for my grandson’s ball tourney and they were very accommodating when I needed a late checkout to attend the championship game!

CAMPGROUND RESPONSE / COMMENTS:

We appreciated your stay! We will pass on the comments to our staff as they work so hard to keep our campground looking so nice!
Apr 29, 2024
Management was extremely unfriendly and unwelcoming. We did not feel comfortable there at all. We had booked 2 weeks and only stayed 2 nights. The camp site was nice but that is about as far as things went.

CAMPGROUND RESPONSE / COMMENTS:

Our staff were more than polite. After several complaints from other customers they cleaned up garbage on your site twice as it was not appropriately contained and you left dog doo on the site to which we received complaints from other customers as well. We graciously refunded your money.
Apr 28, 2024
People who took care of us were wonderful!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much! We will miss you! Best wishes in your new place!
Apr 28, 2024
Wonderful people & so very helpful as we had some RV issues before we got here. They were very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We hope you were able to resolve your RV issues. We appreciated your stay with us and we hope you will return for a visit in the future!
Apr 28, 2024
Clean and well maintained park. Very friendly staff and good facilities. Site was not very level so leveling was tricky and the park had a very strong sewer smell again this year. Thought it might have been a one time thing. Ask to stay I. The front of the park away from the full timers and septic.

CAMPGROUND RESPONSE / COMMENTS:

The front of the park is reserved for units 34' and under as these sites are narrower and harder to navigate with larger units. Regrettably this time of year is difficult for level sites due to the softness of the ground. Sewer smells are rare but may be due to the septic tank emptying.
Apr 28, 2024
It’s unfortunate that you only get 1 hour of free wifi per day. We’ve stayed at several KOA campgrounds over the past 2 weeks and had free wifi for the duration of our stay. Also, you need tokens to shower and you’re only allowed one token due to water restrictions, even though they were running the sprinklers. �����‍���

CAMPGROUND RESPONSE / COMMENTS:

We are still permitted to run sprinklers to seed grass which is what was being done. Shower tokens give a generous 7 minutes of water time which the majority of our guests tell us is too long. We use the tokens to prevent water wastage and non-registered guests from coming to the park to shower.
Apr 27, 2024
Very friendly staff and a clean, well run park. Huge bonus - they are open in April!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We are open year round! We look forward to hosting you again soon!
Apr 27, 2024
Lovely campground. Very clean bathroom and laundry facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments! WE enjoy having you!
Apr 24, 2024
Apr 24, 2024
Only stayed overnight. Very nice campground and would stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to having you come back!
Apr 23, 2024
Very helpful staff at the front office. Great sites with full hookups. The recreational room is fantastic for families. We’d like to come back in the summer (our stay was in cold early spring weather) to enjoy the pool too!!
Apr 23, 2024
Apr 23, 2024
Great location, very clean, lots of services, awesome people. Thanks Dave & Kathy and crew.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We will pass this on to the staff!
Apr 22, 2024
We enjoyed our weekend here! Friendly staff, clean facilities. Only downside is the highway noise. Would love to come in the summer for the pool!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We wish we could do something about the noise. So we do encourage people to call the county of Lethbridge and the city of Lethbridge and lodge their complaints as they are the ones that need to ticket the noise makers.
Apr 21, 2024
Friendly

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Apr 20, 2024
Apr 20, 2024
Great experience

CAMPGROUND RESPONSE / COMMENTS:

We enjoy having you in the park!
Apr 16, 2024
Apr 16, 2024
Apr 15, 2024
Beautiful campground. Well designed and easy pull thrus. Friendly staff. It's near a major highway, however quite quiet. We stayed in a 40ft. 5th wheel. Only downside are the speed bumps we needed to bounce over, even uphill on the exit driveway.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our speed bumps are necessary as unfortunately some of guests are unable to follow direction and go 10KMh in the park. This is to protect the children and other pedestrians.
Apr 15, 2024
Long sites, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google